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Monday – Friday: 09:00 – 17:00 Saturday, Sunday: Closed

Project order

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Based on your source data, we can give you recommendations on the most suitable service package for you.

    When will I get my order?2020-09-16T09:51:44+00:00
    • We send your order within 1-3 business days.
    • Further, the period depends on the delivery service provider
    Can I return my stencil?2020-09-16T09:49:24+00:00
    • Items can be returned within 14 days of receipt. The returned item must not be used and must be in its original packaging.
    • The right of withdrawal does not apply if the buyer is a legal entity.
    • To implement the 14-day right of return, the ordered goods cannot be used otherwise than to verify the nature, characteristics and functioning of the goods.
    • The costs of returning the goods shall be borne by the buyer, unless the reason for the return is the fact that the returned goods do not correspond to those ordered (for example, an incorrect or defective goods).
    The right to use the stencil2020-09-16T09:46:49+00:00
    • Stencils are for personal use only.
    • Stencil patterns and stencils may not be resold or otherwise monetized.
    • Stencils are protected by copyright.
    Information about goods and prices for ordering stencils2020-09-16T09:43:49+00:00
    • The terms of sale apply to the purchase of goods in the online store.
    • The prices for products sold in the online store are indicated next to the products.
    • Delivery fee should be added to the price.
    Information about projects and prices for design2020-09-16T09:39:59+00:00
    • To order a project, you must send a request from the contact form next to the type of the desired project.
    • You will receive an answer to the possibility of designing at the moment within 1-3 workdays.
    • In case of a positive decision, you will be sent a draft design contract indicating all conditions, such as payment stages and terms, as well as confirmation of the composition of the project.
    • After signing and payment, the project manager will contact you and propose a technical design assignment in accordance with the terms of the contract.
    • After agreeing on the terms of technical assignment from your side, the architect performs the design in the volumes and terms established by the contract.
    • All project drawings are agreed with the customer in stages.
    • While evaluation of the project changes can be made at the initiative of the customer, except in cases of technically unrealizable solutions and a contradiction with common sense.
    • After the project has been completed it is possible to make changes only for an additional fee, in accordance to the contract.
    Format of the completed project2020-09-16T09:36:04+00:00
    • The completed project is provided in PDF format in electronic form.
    • Required parts for related designers can be provided electronically in DWG format upon request
    The right to use the project2020-09-16T09:32:53+00:00
    • The completed project, including all developed parts, can be used once at the facility for which it was developed.
    • The completed project cannot be resold or monetized in any other way.
    • The completed project, including all developed parts, is protected by copyright.

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